Privacy Policy

Effective date: September 9, 2026

Thermedical, Inc. ("Thermedical," "we," "us" or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit thermedical.com, how we use it and the choices you have. Please read it carefully. If you do not agree with it, please do not use this website.

What this policy does not cover

This policy applies to this website only. It does not apply to information collected in a clinical trial. If you take part in a Thermedical-sponsored clinical study, the handling of your health information is governed by the informed consent form you sign, the policies of the institution conducting the study and applicable law, including HIPAA. Nothing in this policy changes those protections.

Please do not send health information

Do not submit personal health information, medical records or details about a specific patient through this website. The contact form is not a secure channel and is not intended for health information.

If you are a patient or a family member seeking treatment, please speak with your physician. If you are a physician with a clinical question about a specific case, contact us and we will arrange an appropriate channel.

Information you provide

When you use the contact form or email us, we collect your name, email address, organization and whatever you choose to write in the message field. We also keep correspondence you send us about clinical collaboration, investigator interest, partnerships or media inquiries.

Information collected automatically

When you visit the site we automatically receive your IP address, browser type, device type, operating system, the page that referred you, the pages you view, the dates and times of your visits and similar diagnostic data. This site is hosted on Squarespace, which collects this information on our behalf.

Cookies

We and our hosting provider use cookies, which are small files stored on your device, to keep the site working properly, remember your preferences and understand how the site is used. Most browsers let you refuse cookies or alert you when one is set. If you refuse cookies, parts of the site may not work as intended.

How we use information

• To respond to your inquiry

• To evaluate interest in clinical collaboration, investigator participation and partnerships

• To operate, maintain and improve the site

• To send information you have asked us for

• To meet legal obligations and enforce our Terms of Service

We do not sell personal information. We do not share personal information for advertising, and we do not use it for cross-context behavioral advertising.

Legal bases for visitors in the European Economic Area, the United Kingdom and Switzerland

Where the GDPR or UK GDPR applies, we process personal data on three bases: our legitimate interest in operating this site and responding to inquiries, your consent where you have given it, and compliance with legal obligations.

How we share information

• With service providers who host the site, deliver email or provide similar functions, acting on our instructions

• With professional advisers such as counsel and auditors

• With authorities where required by law, or where necessary to protect rights, property or safety

• With a successor in a merger, acquisition or sale of assets, subject to this policy

How long we keep it

We keep inquiry correspondence only as long as needed for the purpose it was collected and to meet legal and recordkeeping obligations, then delete or de-identify it.

Security

We use reasonable administrative, technical and physical safeguards to protect the information we hold. No method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

International visitors

Thermedical is located in the United States and information you provide is processed here. Privacy laws in the United States may differ from those where you live.

Your rights

Depending on where you live, you may have the right to ask us for access to the personal information we hold about you, correction of information that is inaccurate, deletion of your information, a copy in a portable format, or to object to or restrict certain processing. Residents of California and several other states have similar rights.

To make a request, contact us at info@thermedical.co.

We will take reasonable steps to verify your identity before acting on a request. We will not treat you differently for exercising these rights.

Children

This site is intended for healthcare professionals, clinical investigators, partners, investors and members of the media. It is not directed to children under 16 and we do not knowingly collect information from them.

Links to other websites

This site links to third-party websites, including clinicaltrials.gov. We do not control those sites and we are not responsible for their content or their privacy practices.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised, and we will note material changes on this page.

Contact us

Thermedical, Inc.

654 Bear Hill Road

Weston, MA 02472

Email: info@thermedical.co